Returns must be made within 30 days of the date of the date of purchase. Your refund will be given in the same form of payment used for the purchase within 7 to 14 business days. No shipping charges will be refunded.
All returned items must be in new and unused condition. Items must be free of dirt, dog hair, or damage. Return shipping is the responsibility of the customer. Booties are not guaranteed/replaced if damaged during any washing machine cycle.
Please contact us for mailing address.
All purchases of $25.00 or less being shipped to an address in the United States will be shipped for a flat shipping charge of $1.95
All purchases of greater than $25.00 shipped to an address in the United States will be shipped free of charge.
Any purchase being shipped to an international address or an address outside of the United States will be charged for all applicable shipping charges. Shipping charges may be charged separately from the product purchase price.
To provide quality bootie products for greyhounds backed by premier customer service. For each product purchased a donation will be made to the greyhound organization designated by the buyer.
With the dog standing on firm flooring (ex: hardwood floor) slide a piece of paper under the greyhound’s front foot. Make sure the greyhound is standing firmly on the piece of paper. Mark on the left and right side of the greyhound’s foot at the WIDEST part of the foot. Be sure that you are tracing as close to the sides of the pads as possible to get the truest measurement. This will be the width of your greyhound’s foot. Next mark the front most part of the greyhound’s foot (this must include the toenails). Then mark the back most part of the foot. Be sure that you are tracing as close to the toenails and back pad as possible to get the truest measurement The back of the foot will be the back end of the back pad on the foot. This will be the length of your greyhound’s foot.
From the markings on the paper use a ruler to determine the length and width of your greyhound’s foot.
A medium sized bootie generally fits the greyhound foot with a width of 1-3/4” to 2” and a length of 2-3/4” to 3-1/4”.
A large sized bootie generally fits the greyhound foot with a width of 2” to 2-1/4” and a length of 3-1/4“ to 3-3/4“.
*All booties are designed for a universal fit based on the sizing information above. Booties are not a custom fit. Should you need a “custom fit” bootie, please contact us to assist you with your needs.